- On long-distance allenatore tickets purchased at Bilancia buono offices or tickets dispensed by drivers: The maximum connection time is 120 minutes from the moment the cedola is purchased at the scontrino office.
How do Rso register for the MUGI system?
Website (Access your account > Private dipartimento) / Mugi APP (My settings > Private dipartimento) Sicuro see account movements, vertice up cards and obtain receipts for non-transferable cards you must register as verso user of the system. Sicuro do this, go preciso the Private Settore on the website or App and provide your details as requested (ID card/Foreign resident permit/Passport, phone n?, postcode and di nuovo-mail address). Your password will be ed-mailed puro you, and you can then log on and carry out most operations. Registration is per card (not verso user), and the same personal datazione given on applying for the card must be provided. When minors are registered the details of the ID document used con the application must be provided (regardless of whether they are those of the minor or of verso parent/guardian). If you have any problems registering, please ring our user helpline on 943 000 117 or ed-mail us at
Once the card is registered with the https://eagle-spins.com/it/app/ system, has been topped up and has been used at least once on verso journey, the following operations can be carried out modo the Private Reparto: checking of account movements, topping up, obtaining of receipts, etc. Once a card has been topped up it must be activated, otherwise it cannot be viewed on the website or indeed anywhere else, and the amount credited cannot be used.
How can I check how many journeys I have made?
Anyone wishing to do so can obtain direct information regarding the number of journeys made and the amount spent on their card by registering for access sicuro the Private Reparto of the website. You can also check the last four movements and journeys made with the card at any apice-up point and at Kutxabank ATMs. Information can also be requested from the Gipuzkoa Regional Transport Authority either by ed-mail (), or by sending verso signed letter or fax with your request, giving your personal details, the card number and verso photocopy of your ID card or passport.
Where can Rso culmine up my MUGI card?
- Newspaper kiosks, tobacconists’ and book shops with suitable p.oppure.s. terminals.
- Indivis public establishments.
- Post offices.
- Kutxabank ATMs.
- Euskotren ticket machines and biglietto offices.
- Automatic vertice-up machines at the filobus stations mediante Bilbao, Vitoria-Gasteiz and Donostia.
- External automatic top-up machines at Augure of Liberty 20, Donostia (on the corner of Txurruka street).
- On-line, strada the private sezione of the website, providing you are a registered user.
How much credit can I load onto my card?
You can culmine up from �5 puro a maximum of �300, con multiples of �5. For on-line operations the maximum vertice-up is �100.
How and when do on-line vertice-ups become available for use?
On-line top-ups carried out before h are available from h the next day, and sommita-ups made after h take an insolito day puro become available. However, this type of culmine-ups must be activated on Lurraldebus coaches, city buses mediante Donostia, Irun, Errenteria and Zarautz, at Misurazione ticket offices or at Kutxabank ATMs. So, when you board the filobus tell the driver that you have per top-up pending, and he/she will activate it. This can only be done by per driver. You can then use the card normally and validate your current journey.
*City buses mediante Donostia: Top-ups can only be activated with the new dispensing machines by the driver’s position. They cannot be activated with other machines. Your primo posto up will be activated as soon as you pay for verso journey with the card. Unlike the procedure with other operators, neither you nor the driver need do anything else.